From efb77851be8ba2374328404d5648ef1102335b59 Mon Sep 17 00:00:00 2001 From: Paul Querna Date: Wed, 17 Aug 2005 03:10:03 +0000 Subject: [PATCH] Start adding more FAQs. Some copied from the 1.3 FAQ. I hope to add a few new ones every couple days. git-svn-id: https://svn.apache.org/repos/asf/httpd/httpd/trunk@233112 13f79535-47bb-0310-9956-ffa450edef68 --- docs/manual/faq/all_in_one.html.en | 125 ++++++++++++++++++++-------- docs/manual/faq/background.xml | 96 +++++++++++++++++++++ docs/manual/faq/background.xml.meta | 11 +++ docs/manual/faq/categories.xml | 1 + docs/manual/faq/index.html.en | 3 +- docs/manual/faq/support.html.en | 48 ++++------- docs/manual/faq/support.xml | 48 ++++------- 7 files changed, 228 insertions(+), 104 deletions(-) create mode 100644 docs/manual/faq/background.xml create mode 100644 docs/manual/faq/background.xml.meta diff --git a/docs/manual/faq/all_in_one.html.en b/docs/manual/faq/all_in_one.html.en index 92f0bb4f4a..1a8ac4c82f 100644 --- a/docs/manual/faq/all_in_one.html.en +++ b/docs/manual/faq/all_in_one.html.en @@ -32,16 +32,91 @@ FAQ to see if your question is answered there.

top

Topics

-
Support
What do I do when I have problems?
+
Background
+
Support
What do I do when I have problems?
Error Messages
What does this error message mean?
top
+

Background

+ + + +

What is Apache?

+ + +

The Apache Software Foundation (ASF) is a 501(c)3 non-profit + organization, originating from the development of the Apache HTTPD + Server. For details on the history of the ASF, please see the + Foundation FAQ

+ + +

What is the Apache HTTP Server?

+ + + + +

How thoroughly tested is Apache?

+ + Apache is run on millions of Internet servers. + It has been tested thoroughly by both developers and users. The Apache + HTTP Server Project maintains rigorous standards before releasing new + versions of our server, and our server runs without a hitch on over + 70% of all WWW servers available on the Internet. When bugs do show + up, we release patches and new versions as soon as they are available. + + +

+ + You may NOT use any original artwork from the Apache + Software Foundation, nor make or use modified versions of such + artwork, except under the following conditions: + + For details, or related issues, please contact the Apache Software + Foundation's Public Relations Committee. + +
top
+

Support

diff --git a/docs/manual/faq/support.html.en b/docs/manual/faq/support.html.en index b4ca2df03d..9b7b5991c8 100644 --- a/docs/manual/faq/support.html.en +++ b/docs/manual/faq/support.html.en @@ -41,7 +41,7 @@ take the following steps:

-
Check the errorlog!
+
Check the ErrorLog!
Apache tries to be helpful when it encounters a problem. In many cases, it will provide some details by writing one or more messages to the server error log. Sometimes this is enough for you to diagnose & fix @@ -50,7 +50,10 @@ /usr/local/apache2/logs/error_log, but see the ErrorLog directive in your config files for the location on your server.
-
Check the FAQ!
+
Check the ErrorLog again!
+
Nearly all problems can be solved by reading the error log.
+ +
Check the FAQ!
The latest version of the Apache Frequently-Asked Questions list can always be found at the main Apache web site.
@@ -73,49 +76,26 @@

Users mailing list

-

USENET newsgroups:

- -
    -
  • comp.infosystems.www.servers.unix - [news] - [google] -
    • - -
  • comp.infosystems.www.servers.ms-windows - [news] - [google] -
    • - -
  • comp.infosystems.www.authoring.cgi - [news] - [google] -
    • -
- -
If all else fails, report the problem in the bug database
+

#apache on + Freenode IRC is also available for + user support issues.

+ + +
Please use the bug database for bugs!

If you've gone through those steps above that are appropriate and have obtained no relief, then please do let the httpd developers know about the problem by logging a bug report.

If your problem involves the server crashing and generating a core - dump, please include a backtrace (if possible). As an example,

- -

- # cd ServerRoot
- # dbx httpd core
- (dbx) where -

- -

(Substitute the appropriate locations for your ServerRoot - and your httpd and core files. You may have to use - gdb instead of dbx.)

+ dump, please + include a backtrace (if possible).

Whom do I contact for support?

-

With several million users and fewer than forty volunteer developers, +

With millions of users and fewer than sixty volunteer developers, we cannot provide personal support for Apache. For free support, we suggest participating in a user forum.

diff --git a/docs/manual/faq/support.xml b/docs/manual/faq/support.xml index 42f58f635b..27d587d1ce 100644 --- a/docs/manual/faq/support.xml +++ b/docs/manual/faq/support.xml @@ -42,7 +42,7 @@ take the following steps:

-
Check the errorlog!
+
Check the ErrorLog!
Apache tries to be helpful when it encounters a problem. In many cases, it will provide some details by writing one or more messages to the server error log. Sometimes this is enough for you to diagnose & fix @@ -52,8 +52,11 @@ module="core">ErrorLog directive in your config files for the location on your server.
+
Check the ErrorLog again!
+
Nearly all problems can be solved by reading the error log.
+
Check the FAQ!
+ href="http://httpd.apache.org/docs/2.3/faq/">FAQ!
The latest version of the Apache Frequently-Asked Questions list can always be found at the main Apache web site.
@@ -77,26 +80,12 @@

Users mailing list

-

USENET newsgroups:

- -
    -
  • comp.infosystems.www.servers.unix - [news] - [google] -
    • - -
  • comp.infosystems.www.servers.ms-windows - [news] - [google] -
    • - -
  • comp.infosystems.www.authoring.cgi - [news] - [google] -
    • -
- -
If all else fails, report the problem in the bug database
+

#apache on + Freenode IRC is also available for + user support issues.

+ + +
Please use the bug database for bugs!

If you've gone through those steps above that are appropriate and have obtained no relief, then please do let the httpd developers know about the problem by .

If your problem involves the server crashing and generating a core - dump, please include a backtrace (if possible). As an example,

- - - # cd ServerRoot
- # dbx httpd core
- (dbx) where - - -

(Substitute the appropriate locations for your ServerRoot - and your httpd and core files. You may have to use - gdb instead of dbx.)

+ dump, please + include a backtrace (if possible).

Whom do I contact for support? -

With several million users and fewer than forty volunteer developers, +

With millions of users and fewer than sixty volunteer developers, we cannot provide personal support for Apache. For free support, we suggest participating in a user forum.

-- 2.50.1