--- /dev/null
+<!--#if expr="$QUERY_STRING = ONEPAGE" -->
+ <!--#set var="ONEPAGE" value="YES" -->
+<!--#else -->
+ <!--#set var="ONEPAGE" value="" -->
+<!--#endif -->
+<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN">
+<HTML>
+ <HEAD>
+ <TITLE>Apache Server Frequently Asked Questions</TITLE>
+ </HEAD>
+ <BODY
+ BGCOLOR="#FFFFFF"
+ TEXT="#000000"
+ LINK="#0000FF"
+ VLINK="#000080"
+ ALINK="#FF0000"
+ >
+ <!--#include virtual="header.html" -->
+ <H1 ALIGN="CENTER">Frequently Asked Questions</H1>
+
+ <P>
+ The latest version of this FAQ is always available from the main
+ Apache web site, at <<A
+ HREF="http://httpd.apache.org/docs-2.0/faq/" REL="Help"
+ ><SAMP>http://httpd.apache.org/docs-2.0/faq/</SAMP></A>>.
+ <!--#if expr="!$ONEPAGE" --> In addition, you can view this FAQ <a
+ href="./?ONEPAGE">all in one page</a> for easy searching and
+ printing.<!--#endif -->
+ </P>
+
+ <p>Since Apache 2.0 is very new, we don't yet know what the
+ <em>Frequently Asked Questions</em> will be. While this section
+ fills up, you should also consult the <a
+ href="http://httpd.apache.org/docs/misc/FAQ.html">Apache 1.3 FAQ</a>
+ to see if your question is answered there.</p>
+
+
+
+ <H2>Categories</H2>
+
+<!--#if expr="!$ONEPAGE" -->
+
+<dl>
+
+<dt><a href="support.html">Support</a></dt>
+<dd>What do I do when I have problems?</dd>
+
+</dl>
+
+<!--#else -->
+
+<dl>
+
+<dt><a href="#support.html">Support</a></dt>
+<dd>What do I do when I have problems?</dd>
+
+</dl>
+
+<hr>
+
+<!--#include virtual="support.html" -->
+
+<!--#endif -->
+
+<!--#include virtual="footer.html" -->
+</BODY>
+</HTML>
--- /dev/null
+<!--#if expr="!$ONEPAGE" -->
+<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN">
+<HTML>
+ <HEAD>
+ <TITLE>Support - Apache Server Frequently Asked Questions</TITLE>
+ </HEAD>
+<!-- Background white, links blue (unvisited), navy (visited), red (active) -->
+ <BODY
+ BGCOLOR="#FFFFFF"
+ TEXT="#000000"
+ LINK="#0000FF"
+ VLINK="#000080"
+ ALINK="#FF0000"
+ >
+ <!--#include virtual="header.html" -->
+ <H1 ALIGN="CENTER">Apache Server Frequently Asked Questions</H1>
+<!--#endif -->
+
+ <H2><a name="support.html">Support</a></H2>
+
+<UL>
+ <LI><A HREF="#what2do">"Why can't I ...? Why won't ...
+ work?" What to do in case of problems</A>
+ </LI>
+ <LI><A HREF="#support">Whom do I contact for support?</A>
+ </LI>
+
+</UL>
+
+<HR>
+
+ <H3><A NAME="what2do">"Why can't I ...? Why won't ... work?"
+ What to do in case of problems</A></H3>
+ <P>
+ If you are having trouble with your Apache server software, you should
+ take the following steps:
+ </P>
+ <OL>
+ <LI><STRONG>Check the errorlog!</STRONG>
+ <P>
+ Apache tries to be helpful when it encounters a problem. In many
+ cases, it will provide some details by writing one or messages to
+ the server error log. Sometimes this is enough for you to diagnose
+ & fix the problem yourself (such as file permissions or the like).
+ The default location of the error log is
+ <SAMP>/usr/local/apache/logs/error_log</SAMP>, but see the
+ <A HREF="../mod/core.html#errorlog"><SAMP>ErrorLog</SAMP></A>
+ directive in your config files for the location on your server.
+ </P>
+ </LI>
+ <LI><STRONG>Check the
+ <A HREF="http://httpd.apache.org/docs/misc/FAQ.html">FAQ</A>!</STRONG>
+ <P>
+ The latest version of the Apache Frequently-Asked Questions list can
+ always be found at the main Apache web site.
+ </P>
+ </LI>
+ <LI><STRONG>Check the Apache bug database</STRONG>
+ <P>
+ Most problems that get reported to The Apache Group are recorded in
+ the
+ <A HREF="http://bugs.apache.org/">bug database</A>.
+ <EM><STRONG>Please</STRONG> check the existing reports, open
+ <STRONG>and</STRONG> closed, before adding one.</EM> If you find
+ that your issue has already been reported, please <EM>don't</EM> add
+ a "me, too" report. If the original report isn't closed
+ yet, we suggest that you check it periodically. You might also
+ consider contacting the original submitter, because there may be an
+ email exchange going on about the issue that isn't getting recorded
+ in the database.
+ </P>
+ </LI>
+ <LI><STRONG>Ask in the <SAMP>comp.infosystems.www.servers.unix</SAMP>
+ or <SAMP>comp.infosystems.www.servers.ms-windows</SAMP> USENET
+ newsgroup (as appropriate for the platform you use).</STRONG>
+ <P>
+ A lot of common problems never make it to the bug database because
+ there's already high Q&A traffic about them in the
+ <A HREF="news:comp.infosystems.www.servers.unix"
+ ><SAMP>comp.infosystems.www.servers.unix</SAMP></A>
+ newsgroup. Many Apache users, and some of the developers, can be
+ found roaming its virtual halls, so it is suggested that you seek
+ wisdom there. The chances are good that you'll get a faster answer
+ there than from the bug database, even if you <EM>don't</EM> see
+ your question already posted.
+ </P>
+ </LI>
+ <LI><STRONG>If all else fails, report the problem in the bug
+ database</STRONG>
+ <P>
+ If you've gone through those steps above that are appropriate and
+ have obtained no relief, then please <EM>do</EM> let The Apache
+ Group know about the problem by
+ <A HREF="http://httpd.apache.org/bug_report.html">logging a bug report</A>.
+ </P>
+ <P>
+ If your problem involves the server crashing and generating a core
+ dump, please include a backtrace (if possible). As an example,
+ </P>
+ <P>
+ <DL>
+ <DD><CODE># cd <EM>ServerRoot</EM><BR>
+ # dbx httpd core<BR>
+ (dbx) where</CODE>
+ </DD>
+ </DL>
+ <P></P>
+ <P>
+ (Substitute the appropriate locations for your
+ <SAMP>ServerRoot</SAMP> and your <SAMP>httpd</SAMP> and
+ <SAMP>core</SAMP> files. You may have to use <CODE>gdb</CODE>
+ instead of <CODE>dbx</CODE>.)
+ </P>
+ </LI>
+ </OL>
+ <HR>
+
+ <H3><A NAME="support">Whom do I contact for support?</A></H3>
+ <P>
+ There is no official support for Apache. None of the developers want to
+ be swamped by a flood of trivial questions that can be resolved elsewhere.
+ Bug reports and suggestions should be sent <EM>via</EM>
+ <A HREF="http://www.apache.org/bug_report.html">the bug report page</A>.
+ Other questions should be directed to the
+ <A HREF="news:comp.infosystems.www.servers.unix"
+ >comp.infosystems.www.servers.unix</A> or <A HREF=
+ "news:comp.infosystems.www.servers.ms-windows"
+ >comp.infosystems.www.servers.ms-windows</A>
+ newsgroup (as appropriate for the platform you use), where some of the
+ Apache team lurk, in the company of many other httpd gurus who
+ should be able to help.
+ </P>
+ <P>
+ Commercial support for Apache is, however, available from a number
+ of third parties.
+ </P>
+
+<!--#if expr="!$ONEPAGE" -->
+
+<!--#include virtual="footer.html" -->
+</BODY>
+</HTML>
+<!--#endif -->
projects / apache / commitdiff